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STILL HAVING Problem with incoming
First tech told me the old gizmo would work. People complained all day that there was a problem with incoming calls.
Called tech support, asked me to replace the old gizmo with the new one. and assured me it would work.
asked people to call, they still could not get through.
called tech again, spoke to rocky badge # - 333506. Sorry i am so dumb that i have to escalate this to level 3.
Level 3 has had the ticket open since may 3rd on issue with incoming. It's may 12th and i have still not heard back from them. What kind of service is this.
The stupid tech manager i spoke to yesterday Chris, badge# 322482, assured me that he would call back to follow up. The ASS wont' give me a credit anymore, BUT can't fix the problem either.
It's very simple, either you freaking fix my problem in 24 hr or don’t' give me the attitude as if sun rocket is not at fault for all these issues. Each day of lack of proper service should translate in each month of free service. If you can't do this then FIX THE PROBLEM. AND I AM NOT GOING TO WAIT ANY LONGER .